At the beginning of this year we took a bold leap forward by deploying a new AI-ready technology platform, purpose-built to integrate advanced artificial intelligence features and agents. This transformative approach positions FGN as a potential pioneer in fully automating the freight forwarding process, delivering unparalleled benefits to our customers, vendors, and the industry at large.

Our new platform harnesses AI to automate critical processes, enhancing speed, accuracy, and transparency across the supply chain. Here are some examples of how AI automation is revolutionizing the bulk liquid shipping experience for our customers and vendors.

Instant Quotes for Customers

With AI integrated into our platform, customers will receive instant, accurate freight quotes tailored to their specific needs. By analyzing real-time data—such as shipping routes, container availability, port conditions, and market rates—our AI-driven system will generate competitive quotes in seconds. This will eliminate delays with manual quoting processes, empowering our customers to make faster decisions and plan their shipments with confidence. 

Instant Auditing of Vendor Payments

Our AI-powered platform will automate the auditing of vendor invoices by cross-referencing shipment data, contract terms, and pricing agreements in real time. This will ensure accuracy, flags discrepancies instantly, and reduce the need for time-consuming manual reviews. Vendors will benefit from faster, error-free payments, while FGN minimizes financial risks and administrative overhead.

Virtual and Integrated Flexitank Inventory Management

As specialists in bulk liquid shipping, we understand the complexities of managing flexitank inventories across global supply chains. Our AI-driven platform offers virtual and integrated flexitank inventory management, providing real-time visibility into tank availability and location. By automating inventory tracking and forecasting demand, we optimize resource allocation, reduce downtime, and ensure that customers have access to the right equipment when and where they need it. 

The Democratization of Custom Logistics IT

One of the most exciting aspects of our new platform is how it reflects the broader trend of declining programming costs and the rise of customized IT solutions for niche industries. In the past, developing tailored software was prohibitively expensive, forcing businesses to rely on generic, one-size-fits-all systems. Today, advancements in low-code platforms, cloud infrastructure, and AI development tools have dramatically lowered the barriers to entry.

At FGN, we’ve capitalized on this shift to build a platform specifically designed for the unique needs of bulk liquid shipping. By focusing on modularity and AI integration from the outset, we’ve been creating a system that not only meets our current needs but also adapts to future innovations. This flexibility allows us to deploy AI agents for tasks like predictive analytics, route optimization, and customer service automation, all tailored to the nuances of our industry.

The affordability of custom IT means niche businesses like FGN can now operate on systems that are purpose-built for their workflows. 

Pioneering Full Automation in Freight Forwarding

By designing our platform with AI automation as a core principle, FGN is well-positioned to be among the first freight forwarders to achieve full automation of the international shipping process. From quote generation to payment processing, inventory management to customer support, our AI agents will work seamlessly to reduce human intervention, minimize errors, and accelerate workflows. This not only drives down operational costs but also enhances reliability and scalability, allowing us to handle growing demand without sacrificing quality.

The Future of Freight Forwarding is Here

At FGN Global Logistics, our AI-powered platform is more than just a technological upgrade—it’s a commitment to redefining what’s possible in bulk liquid shipping. The era of affordable, custom-built IT has empowered us to design a system that not only meets the unique demands of our industry but also positions FGN as a leader in the race toward full automation.